Membership Terms
By purchasing a membership, you’re agreeing to the following T&C’s as well as some community guidelines that we hope are pretty self-explanatory:
Membership Overview
1.1 The Goodtime Games Membership unlocks exclusive perks such as discounts on table bookings, access to special events, and more. Full details can be found on our website.
1.2 Memberships are intended for personal use and cannot be shared with others, including immediate family members.
1.3 Memberships are valid for one year from the date of purchase, unless otherwise stated.
Membership Benefits
2.1 Members enjoy discounts on table bookings, select events, and money off food and drink for their entire group (up to 8 people per booking, the maximum booking size).
2.2 Membership perks cannot be combined with other promotions unless specifically mentioned.
2.3 We may occasionally update membership benefits to add more value. If there are any significant changes, we’ll let you know!
Membership Fees and Payment
3.1 The annual membership fee is listed on our website and in-store. You can subscribe so it doesn’t lapse. If you’re renewing, there’s a 15% discount.
3.2 Payment is required in full at the time of purchase, either online or in person.
3.3 Refunds are not typically available, except in cases of errors or fraudulent transactions.
Membership Use
4.1 You must be able to present your membership confirmation (physical or digital) when redeeming benefits.
4.2 Memberships are for individual use only, but members’ groups (up to 8 people) can enjoy the 10% food and drink discount when visiting with the member.
4.3 If we notice misuse of benefits, we’ll have a friendly chat to sort things out. Repeated misuse may result in a suspension of benefits.
4.4 To make booking quicker and easier for members, we removed the requirement to pay a deposit. In turn, we expect our members to let us know if they can no longer make it to a booking with us. Repeated no-shows will result in a warning and then a cancellation.
Membership Cancellation
5.1 You can cancel your membership anytime but we can’t refund unused periods.
5.2 In rare cases, if a member behaves in a way that disrupts the community or our team, we may need to review or suspend the membership.
Fraud Prevention
6.1 If a membership is purchased fraudulently, we’ll refund the transaction once verified and deactivate the associated membership.
6.2 Please contact us immediately if you suspect any unauthorized use of your membership details.
Updates to Guidelines
7.1 We may adjust these guidelines occasionally to better serve our members. Any significant changes will be shared with you directly.
Community Responsibility
8.1 We’re dedicated to creating a welcoming and safe environment for everyone. Please treat other members, staff, and the space with respect.
8.2 Except for when the law requires it, we’re not liable for personal items left behind or accidents, but we’ll always do our best to assist you.
Contact Information
If you have any questions or need assistance, we’re here to help: info@goodtimegames.co.uk
By purchasing a membership, you confirm that you’ve read and agree to the above.
